Dommo Energia considers the Reporting Channel to be an important tool to strengthen ethics, transparency and compliance of its activities. The Reporting Channel is a confidential channel for employees (and other stakeholders, such as suppliers, shareholders, etc.) to directly contact the members of the Board of Directors. Its main purpose is to enable the reporting of fraud, irregularities or violations of the Code of Conduct, internal regulations or of the legislation applicable to the Company’s activities.
The complainant may choose to make an anonymous or an identified complaint, through the following channels:
- Telephone: (21) 2196-4666 – available 24/7, linked to a “virtual” extension, without a caller ID, which is automatically directed to a message recorder, where informants can record their comments. The recordings are automatically (and without manual intervention) converted into audio files and sent by e-mail exclusively to the members of the Board of Directors.
- E-mail: firstname.lastname@example.org – this account can be accessed exclusively by the members of the Board of Directors
The reports are only received by the Board of Directors, guaranteed:
- Impartial analysis and information confidentiality;
- Anonymity of informants;
- Professional investigation of all the received complaints;
- Timely adoption of the applicable measures after investigation of facts;
Reports can be made by any stakeholder who experiences, witnesses or becomes aware of acts that violate the Code of Conduct, internal regulations and legislation applicable to the Company’s activities. Stakeholders include employees, contractors, suppliers, shareholders, unions and competitors, among others.
Any type of unethical, fraudulent, illegal and inappropriate acts, activities or processes, such as:
- Workplace and sexual harassment;
- Disclosure and misuse of the Company’s confidential information;
- Conflict of interest when conducting activities, hiring employees, acquiring products and services, etc.;
- Discrimination (based on race, religion, sexual orientation, etc.);
- Any other issues that violate the Code of Conduct, internal regulations and the current legislation.
In order to enable members of the Board of Directors to investigate the facts and adopt effective measures, it is important to make your complaint as detailed as possible. Therefore, if applicable and possible, complainants should inform dates, names of the involved parties, amounts, supporting files (evidence), witnesses, possible sources of additional information, etc. The provision of details favors the investigation of the complaint. It is worth emphasizing that any report is valid and will be analyzed, even if the complainant cannot provide all these information.
If the informant opts for filing an identified complaint, it is important to provide contact information, so that he/she can be contacted for further clarification, if necessary. In this case, the complainant shall have his/her identity preserved. It should be noted that revealing the complainant´s identity is optional – anonymous complaints should also be made, and shall be equally considered and assessed.